MedPOINT Management
Client Account Manager
Full Time • Fully Remote - US
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Dental insurance
- Employee discounts
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Savings bank
- Training & development
- Vision insurance
- Wellness resources
About the Role:
Join MedPOINT Management as a Client Account Manager and play a pivotal role in enhancing client relationships in our Sherman Oaks, CA office. We are looking for an enthusiastic professional who thrives in a dynamic environment and is dedicated to delivering exceptional service to our clients.
Responsibilities:
- Manage and nurture client accounts to ensure satisfaction and retention.
- Develop and execute strategies to enhance client engagement and loyalty.
- Collaborate with internal teams to deliver tailored solutions for clients.
- Conduct regular check-ins and performance reviews with clients.
- Identify upsell and cross-sell opportunities within existing accounts.
- Respond promptly to client inquiries and resolve any issues that arise.
- Maintain accurate records of client interactions and feedback.
- Stay informed about industry trends to better serve clients’ needs.
Requirements:
- Bachelor's degree in Business, Marketing, or related field.
- 3+ years of experience in account management or client services.
- Strong communication and interpersonal skills.
- Proven ability to manage multiple accounts and projects simultaneously.
- Excellent problem-solving skills and attention to detail.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Positive attitude and a customer-centric mindset.
About Us:
MedPOINT Management has been a leader in healthcare management services for over a decade, dedicated to improving patient outcomes and streamlining operations for our clients. Our team is passionate about making a difference, and we pride ourselves on fostering a collaborative and supportive work environment that empowers our employees to thrive.
This is a remote position.
Compensation: $80,000.00 - $91,000.00 per year
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